Preguntas Frecuentes: Todo lo que Necesitas Saber

From our website, confirmation is instant, you can choose the payment method: credit card or bank transfer.

Yes, both bed linens and bath towels are always included, you only need to bring beach towels, since taking the bath towels out of the property is forbidden.

You can cancel free of charge up to 30 days before arrival for most accommodations. Check the exceptions in the booking process.

Yes, it is MANDATORY to register all guests, including children. Registration is done online on the form established by the authorities.

Smoking inside the properties is strictly prohibited. Please contact us to inquire whether pets are allowed in the accommodation you wish to book.

The keys are collected at our office in Calafell.

Always. A card is blocked on the day of arrival and released within 7 days after check-out, provided there are no major damages to the property